Levels 2 and 3 in the National Qualifications Framework

The retail industry employs 14% of total number of apprentices. There has never been a better time to work in retail as the economic downturn has pushed employers to facilitate training opportunities for employees in order to drive the future of the sector as a whole.

Modules covered

Understanding customer service in the retail sector, Understanding the selling process, Health and safety in the retail workplace, Work effectively and support other in organisation, Organise and monitor storage and stock


The minimum duration for this course is 12 months (and 18 months for Advanced Apprenticeship), with prior learning and experience counting towards reducing the duration.

Career path

Depending on the level of the Apprenticeship you are undertaking, popular job roles include Sales Assistant/Associate, Beauty Consultant or Team Leader.

Entry requirements

There are no formal entry requirements for this apprenticeship. All applicants will complete initial assessments with us to ensure they are placed at the right level of the apprenticeship.